Career timeline

Highlights

• Championed an AI-first mindset by adopting Cursor with MCP servers for Confluence and Jira, and shared practical workflows with colleagues to improve ticket handling and documentation efficiency
• Configured and deployed monitoring solutions with Fluent Bit, Prometheus, Grafana, and New Relic
• Analysed platform spend and identified a backup storage misconfiguration saving an estimated $250,000 per year in Azure costs
• Built internal platform apps with AI-assisted development, including an observability maturity checklist for developers to self-assess against monitoring standards, and a Platform KPI app tracking application performance month to month
• Deployed and configured Azure Front Door for performance optimization
• Troubleshot and improved platform availability and resiliency
• Implemented proactive monitoring and alerting systems
• Collaborated with development teams to optimize CI/CD pipelines
• Deployed third-party applications such as Retool, Airbyte, and Gotenberg via Helm charts
• Took part in blameless post-mortems and incident reviews
• Created and maintained SOPs and platform documentation
• Created and maintained effective communication channels with the team and stakeholders

Tools & platforms